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Privacy Policy

Last Updated: January 2024

1 Information We Collect

We collect information necessary to provide OEM/ODM services to our B2B clients:

  • Business Contact Information: Company name, contact person, email, phone number, business address
  • Transaction Data: Purchase orders, product specifications, payment information, shipping details
  • Technical Data: Product customization requirements, design files, quality control documentation
  • Communication Records: Email correspondence, inquiry forms, Skype conversations

2 How We Use Your Information

Your information is used exclusively for business purposes:

  • Processing and fulfilling orders
  • Custom product design and manufacturing
  • Quality control and compliance verification
  • Logistics coordination and shipment tracking
  • After-sales support and warranty services
  • Business communication and relationship management

3 Information Sharing

We do not sell your information. Limited sharing occurs only with:

  • Service Providers: Shipping carriers, payment processors, certification bodies (CE, UL, RoHS)
  • Legal Requirements: Government authorities when required by law
  • Business Partners: Component suppliers for order fulfillment (under strict confidentiality agreements)

4 Data Security

We implement industry-standard security measures:

  • Encrypted data transmission (SSL/TLS)
  • Secure storage systems with access controls
  • Regular security audits and staff training
  • Confidentiality agreements with all employees and partners

5 Data Retention

We retain business information for:

  • Active Clients: Duration of business relationship plus 3 years (warranty period)
  • Financial Records: 7 years (compliance with tax regulations)
  • Technical Documentation: 5 years (product liability requirements)

6 Your Rights

As our business partner, you have the right to:

  • Access your information we hold
  • Request corrections to inaccurate data
  • Request deletion (subject to legal retention requirements)
  • Opt-out of marketing communications
  • Receive information about data breaches affecting your data

7 International Transfers

As we serve global clients from our facilities in Nanjing, China, your information may be transferred internationally. We ensure adequate protection through:

  • Standard contractual clauses
  • Compliance with Belt and Road Initiative data protection standards
  • Adherence to international trade regulations

8 Contact Us

For privacy-related inquiries or to exercise your rights:

Email: info@phmip.com

Phone: +86 177 1286 6268

Address: Room 1102, No. 96 Shuangzha Road, Jianye District, Nanjing, 210012 China

Skype: phmippower

9 Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated to active clients via email. Continued business relationship after notification constitutes acceptance of the updated policy.

This policy applies to PairHarmony's B2B operations and complies with applicable Chinese and international data protection regulations.